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Begin page with common ticket issues for new hire training#43

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mdefende wants to merge 17 commits intouabrc:mainfrom
mdefende:add-common-ticket-issues
Open

Begin page with common ticket issues for new hire training#43
mdefende wants to merge 17 commits intouabrc:mainfrom
mdefende:add-common-ticket-issues

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@mdefende
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This adds a new page detailing common ticket requests from users. Each section gives step-by-step instructions on how to address the ticket as well as an example ticket from the past and canned responses based on the outcome of the ticket.

@mdefende
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Need to blur out personal information like names and emails from images.

wwarriner
wwarriner previously approved these changes Feb 3, 2026
@wwarriner wwarriner added the pr: review PR is ready for review label Feb 9, 2026
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