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Governance framework for Microsoft 365 Copilot in US Financial Services — 54 controls, 216 playbooks, 12+ regulatory mappings

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FSI Copilot Governance Framework

Comprehensive governance, compliance, and security framework for Microsoft 365 Copilot in US Financial Services.

Publish Docs Link Validation


What This Is

A technical documentation framework providing 54 controls and 216 playbooks for governing Microsoft 365 Copilot across all M365 applications in regulated US financial services environments.

This covers M365 Copilot as it surfaces across Word, Excel, PowerPoint, Outlook, Teams, OneNote, Loop, Whiteboard, Forms, Planner, Stream, Viva, Microsoft 365 Copilot Chat, Copilot Pages, and SharePoint declarative agents — plus extensibility via plugins, Graph connectors, and declarative agents.

Companion Repository: For governance of Copilot Studio, Agent Builder, and custom agents, see FSI-AgentGov.


Framework Architecture

Three-Layer Model

Layer Purpose Content
Framework (Strategic) Board/executive governance context Executive summary, regulatory landscape, architecture, operating model
Controls (Technical) What to configure and why 54 controls across 4 lifecycle pillars with FSI regulatory mappings
Playbooks (Implementation) How to configure step-by-step Portal walkthroughs, PowerShell automation, verification, troubleshooting

Four Lifecycle Pillars

Pillar Focus Controls Primary Admin Portals
1. Readiness & Assessment Pre-deployment data hygiene, oversharing, permissions, licensing 13 Purview, SharePoint Admin, M365 Admin
2. Security & Protection DLP, sensitivity labels, conditional access, information barriers, Defender 15 Purview, Entra, Defender
3. Compliance & Audit Audit logging, retention, eDiscovery, FINRA 2210, supervision, regulatory reporting 13 Purview, M365 Admin
4. Operations & Monitoring Feature management, per-app toggles, analytics, cost tracking, incident response 13 M365 Admin, Viva Insights, Teams Admin

Three Governance Levels

Each control provides tiered implementation guidance:

  • Baseline — Minimum viable governance for initial Copilot deployment
  • Recommended — Best practices for most production environments
  • Regulated — Comprehensive controls for high-risk, examination-ready deployments

Regulatory Coverage

Regulation Issuer Key Controls
FINRA Rule 4511 FINRA Audit logging (3.1), Retention (3.2), Record keeping (3.11)
FINRA Rule 3110 FINRA Supervision (3.6), Communication compliance (3.4)
FINRA Rule 2210 FINRA Copilot-drafted communications compliance (3.5)
SEC 17a-3/4 SEC Record keeping (3.11), eDiscovery (3.3)
SEC Reg S-P SEC Privacy of consumer information (3.10)
SEC Reg BI SEC Supervision and best interest (3.6)
SOX 302/404 Congress Internal controls, audit trail
GLBA 501(b) FTC Data protection, safeguards
OCC 2011-12 / SR 11-7 OCC/Fed Model risk management (3.8)
CFPB UDAAP CFPB Unfair/deceptive practices (3.7)
FFIEC IT Handbook FFIEC IT examination alignment (3.13)
Interagency AI Guidance (2023) OCC/Fed/FDIC Vendor risk management (1.10)

Quick Start

Prerequisites

  • Microsoft 365 E5 or E3 + Copilot licenses
  • Administrative access to M365 Admin Center, Microsoft Purview, Microsoft Entra
  • Familiarity with Microsoft 365 administration

Browse the Documentation

Online: https://judeper.github.io/FSI-CopilotGov/

Local:

pip install mkdocs-material
mkdocs serve

Implementation Path

  1. Start with Quick Start Guide and Implementation Checklist
  2. Understand the Executive Summary and Copilot Architecture
  3. Implement controls by pillar, starting with Pillar 1 (Readiness)
  4. Follow the Adoption Roadmap for phased rollout

Repository Structure

FSI-CopilotGov/
├── docs/
│   ├── framework/          # Layer 1: Strategic governance documents
│   ├── controls/           # Layer 2: Technical control specifications
│   │   ├── pillar-1-readiness/    # 13 controls
│   │   ├── pillar-2-security/     # 15 controls
│   │   ├── pillar-3-compliance/   # 13 controls
│   │   └── pillar-4-operations/   # 13 controls
│   ├── playbooks/          # Layer 3: Implementation procedures
│   │   ├── control-implementations/  # 4 playbooks per control
│   │   ├── getting-started/          # Phased deployment guides
│   │   ├── governance-operations/    # Operating calendar, RACI
│   │   ├── compliance-and-audit/     # Evidence packs, audit readiness
│   │   ├── incident-and-risk/        # AI incident response
│   │   └── regulatory-modules/       # State-specific guides
│   └── reference/          # Quick-reference materials
├── scripts/                # CI validation scripts
└── .github/                # CI/CD workflows

Relationship to FSI-AgentGov

Aspect FSI-AgentGov FSI-CopilotGov (this repo)
Subject Copilot Studio, Agent Builder, SharePoint Agents Microsoft 365 Copilot (in-app AI)
Pillars Security, Management, Reporting, SharePoint Readiness, Security, Compliance, Operations
Governance Model Zones 1-2-3 (Personal/Team/Enterprise agents) Org-wide with Baseline/Recommended/Regulated levels
Key Concepts Managed Environments, Connectors, DLP Connector Policies Semantic Index, Graph grounding, Restricted SharePoint Search, DSPM for AI
Controls 71 54
Playbooks 284 216

Both repositories are standalone — no cross-repo dependencies. Where governance topics overlap (e.g., sensitivity labels, audit logging), each repo provides self-contained guidance tailored to its scope.


Contributing

Contributions are welcome. Please see CODE_OF_CONDUCT.md for community guidelines.

Contribution Areas

  • Control content improvements and corrections
  • New regulatory mappings
  • Portal path verification and updates
  • PowerShell script improvements
  • Additional FSI configuration examples

Disclaimer

This framework is provided for informational purposes only and does not constitute legal, regulatory, or compliance advice. See full disclaimer.


License

This project is licensed under the MIT License — see LICENSE for details.


FSI Copilot Governance Framework v1.0 - February 2026

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Governance framework for Microsoft 365 Copilot in US Financial Services — 54 controls, 216 playbooks, 12+ regulatory mappings

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