HackPackHelpBot---pull/support_packs.json at master · OBTechSupport/HackPackHelpBot---pull · GitHub

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{
    "Domino": [
        {
            "title": "Calibration Issue",
            "message": "Try resetting the sensor alignment and ensure the domino track is clear.",
            "tag": "Calibrate",
            "color": "Green"
        },
        {
            "title": "Motor Malfunction",
            "message": "Check the wiring and battery connection. Replace motor if needed.",
            "tag": "Replace",
            "color": "Red"
        },
        {
            "title": "Bluetooth Not Connecting",
            "message": "Restart the device and ensure it's in pairing mode.",
            "tag": "Connectivity",
            "color": "Blue"
        }
    ],
    "IR TURRET": [
        {
            "title": "Not Detecting Targets",
            "message": "Ensure the IR sensor is clean and properly aligned.",
            "tag": "Sensor",
            "color": "Yellow"
        },
        {
            "title": "Slow Movement",
            "message": "Check motor power and adjust sensitivity settings.",
            "tag": "Speed",
            "color": "Purple"
        },
        {
            "title": "Connection Issues",
            "message": "Reconnect to the control software and verify settings.",
            "tag": "Connectivity",
            "color": "Blue"
        }
    ],
    "Label Maker": [
        {
            "title": "Paper Jamming",
            "message": "Open the label slot and clear any stuck paper.",
            "tag": "Fix",
            "color": "Orange"
        },
        {
            "title": "Printing Faint",
            "message": "Replace or clean the thermal head.",
            "tag": "Maintenance",
            "color": "Brown"
        },
        {
            "title": "Not Powering On",
            "message": "Ensure battery or power cable is properly connected.",
            "tag": "Power",
            "color": "Black"
        }
    ],
    "Laser Tag": [
        {
            "title": "Gun Not Firing",
            "message": "Check battery levels and reload the game software.",
            "tag": "Battery",
            "color": "Red"
        },
        {
            "title": "Vest Not Registering Hits",
            "message": "Ensure the IR sensor is not obstructed.",
            "tag": "Sensor",
            "color": "Yellow"
        },
        {
            "title": "Pairing Issues",
            "message": "Reset both gun and vest, then re-pair.",
            "tag": "Connectivity",
            "color": "Blue"
        }
    ],
    "Self Balance": [
        {
            "title": "Not Staying Upright",
            "message": "Recalibrate the gyroscope and ensure a level surface.",
            "tag": "Calibration",
            "color": "Green"
        },
        {
            "title": "Wheel Misalignment",
            "message": "Check for loose bolts and tighten if necessary.",
            "tag": "Alignment",
            "color": "Purple"
        },
        {
            "title": "Bluetooth Not Connecting",
            "message": "Restart the device and ensure the app is up-to-date.",
            "tag": "Connectivity",
            "color": "Blue"
        }
    ]
}