Factory App on macOS won't let sign in

[alexhooketh]

Happens in about 10 seconds after signing in via the webpage. Nothing unusual is shown on the frontend's console:

[OTEL] Disabled Object
index-yo6ioYAL.js:2590 User authenticated Object
api.factory.ai/api/telemetry/ingest:1  Failed to load resource: net::ERR_NAME_NOT_RESOLVED
index-yo6ioYAL.js:2590 Navigating to path from notification/deeplink: Objectpath: "/settings"[[Prototype]]: Object

However in the "network" tab I see that a query to https://api.factory.ai/api/telemetry/ingest that's being made right after the sign in via webpage is passed never finished (always timeout). Failure happening exactly 10 seconds after sign in suggests that the app might be waiting for the query for 10 seconds internally and then fails. I'm just speculating though. The issue could absolutely be on the backend as well

[factory-davidgu]

@alexhooketh thanks for the report, we will investigate! meanwhile can you try downloading the latest version of the app (0.23.0)

[factory-davidgu]

@alexhooketh also... could you please run the following commands and tell me what do you see??

nslookup api.workos.com
nslookup api.factory.ai

[alexhooketh]

@factory-davidgu hey! i managed to sign in via CLI. app-first sign in was broken for me. DNS commands:

jordan@MacBook-Pro-Alex desktop % nslookup api.workos.com
nslookup api.factory.ai
Server:         100.100.100.100
Address:        100.100.100.100#53

Non-authoritative answer:
Name:   api.workos.com
Address: 104.18.41.116
Name:   api.workos.com
Address: 172.64.146.140
Name:   api.workos.com
Address: 2a06:98c1:3106::6812:2974
Name:   api.workos.com
Address: 2a06:98c1:3100::ac40:928c

Server:         100.100.100.100
Address:        100.100.100.100#53

Non-authoritative answer:
api.factory.ai  canonical name = 13680f571b46734a.vercel-dns-016.com.
Name:   13680f571b46734a.vercel-dns-016.com
Address: 216.150.16.193
Name:   13680f571b46734a.vercel-dns-016.com
Address: 216.150.1.193

jordan@MacBook-Pro-Alex desktop %